SHIPPING & RETURNS
SHIPPING POLICY
California Pianos is dedicated to ensuring safe and reliable shipping of all pianos and related products. Our shipping methods are designed to protect the integrity of the instruments while keeping costs reasonable for our customers. We take great care in packaging to prevent any damage during transportation.
Our shipping costs are calculated based on the delivery location and the size of the piano. We aim to provide transparent pricing and options for our customers, ensuring a seamless shipping experience.
We understand the importance of trust when it comes to shipping, and we are committed to keeping our customers informed throughout the shipping process.
RETURN & EXCHANGE POLICY
At California Pianos, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your piano or product, we offer a straightforward return and exchange policy to ensure your peace of mind.
Customers can initiate a return or exchange within 30 days of the purchase date. We take pride in providing a hassle-free process, and our dedicated team is ready to assist you every step of the way.
Our commitment to customer satisfaction drives us to continuously improve our policies and ensure that every customer can buy with confidence.